Support Centre

Before you begin

Please access system update information and FAQs available on the Departments web site at www.border.gov.au/Trav/Work/Skil before submitting a Enquiry Form.

Please Note: This online form is provided for technical issues relating to SkillSelect only.

If you require information on visas, policy, procedures or other online services other than SkillSelect please refer to your case officer, processing centre or the Department's web site at www.border.gov.au/

We are unable to provide assistance with other Departmental system such as evisa, please refer to our web site for information on how to resolve these issues - www.border.gov.au/e_visa/

Enquiry Form

Please ensure that all fields are completed and as much information can be provided.  In addition please use English when writing your query. Please note that all fields with an astrerix * are mandatory to be filled before you submit your query.