Support Centre

Before you begin

You should read all system updates and other information on this site before submitting a EnquiryForm.

Please Note: This online form is provided for technical issues relating to SkillSelect only.

If you require information on visas, policy, procedures or other online services other than SkillSelect please refer to your case officer, processing centre or the Department's website.

If you would like more information about any of the visas within SkillSelect please refer to our website at:

We are unable to provide assistance with other Departmental system such as evisa, please refer to our website for information on how to resolve these issues -

Queries will be assessed and prioritised accordingly, however notification of a resolution will be provided on a case by case basis.

Enquiry Form

Please ensure that all fields are completed and as much information can be provided.  In addition please use English when writing your query. Please note that all fields with an astrerix * are mandatory to be filled before you submit your query.